Shipping & Returns

Shipping:

Shipping

Orders generally ship within 3-5 days. Different product types may ship separately.

Cancellations and Amendments

Many of our products are made to order especially for you! Small batch and made-to-order production allows us to keep our footprint small, which eliminates excess waste. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production. 

If your product arrives defective or damaged, you are eligible for a replacement/resolution. After you’ve received your order, you have 30 days to address any concerns you have.

Damaged/Quality Issues

For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface. This quick and simple step will help us to provide a speedy resolution.

Please contact us at info@ingridpress.com